Cirkus Serveri Forum
    • CoD4xAdmin
    • Recent
    • Popular
    • Groups
    • Users
    • Register
    • Login

    Online Players does not gets listed

    Scheduled Pinned Locked Moved
    Support
    2
    9
    920
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      darkie19
      last edited by

      Hello there, i have a COD4x server which is having 36 slots. Among them 2 are reserved for the admins, so 34 players can play. At peak times the server is full but in webadmin panel it does not shows all the players name even if it's fill. The max it shows is 24/36 or sometimes 25/36 while the server is full i.e 34/36. I have been having this issue for a long time until and unless one of my admin reported it and i found that the "Online Players " shows incorrect information or is not able to track all the users.
      Is there any possible solution on this?

      *In the beginning when i added the server in the WebAdminPanel it was having 24 slots, due to the rise in demand i have moved to 36. The number of slots shows correct i.e 36 but the number of "Online Players" seems to be messed up or does not gets tracked after 24-25.

      1 Reply Last reply Reply Quote 0
      • NeHoN
        NeHo Administrators
        last edited by

        Send me a link to your admin application, check if you have any errors in logs, make sure julia identkey is configured properly and that it is unique for every server. The only thing what could make the application slow is if you have not enough RAM, 2 gb is the minimum for node applications to work properly

        I keep hitting the 'Escape' key - but I'm still here. ...

        1 Reply Last reply Reply Quote 0
        • D
          darkie19
          last edited by darkie19

          Sent you the link in PM.
          Julia seems to be properly configured in the servers and is unique for every server.
          I do have 2 GB of RAM and the VM is only allocated for running the Admin Panel. Also the panel crashes sometimes while asking to take screenshots, sometimes not reachable. "This site can’t be reached"
          After checking out logs i found some error.

          .npm/_logs - [Around 9 files each containing the same as in the below pastebin log]
          https://pastebin.com/wpjgDYiG

          .pm2/logs -
          https://pastebin.com/Fngu2a2f

          1 Reply Last reply Reply Quote 0
          • NeHoN
            NeHo Administrators
            last edited by NeHo

            Have you removed the "package-lock.json" on upgrade as described? Seems like you are using older packages. The issue is that some players have no IP, that's what I can read from the pm2 log what you have shared

            I keep hitting the 'Escape' key - but I'm still here. ...

            1 Reply Last reply Reply Quote 0
            • D
              darkie19
              last edited by darkie19

              Yes, i followed the guide from : https://forum.cirkus-serveri.com/topic/114/new-cod4x-webadmin-v3-0-0-relase while updating to v3.0.0.
              This problem seems to be from a long time but came into my notice just a few days ago

              *P.S: The pm2 log is around 7MB. I have only shared upto 5000 lines i believe. I though all are same, i will upload the file in google drive and add it right now

              Link to the full pm2 log file: https://drive.google.com/open?id=13Doqs1U5l4czPdKzZdNdnmw6MgbSOnoP

              1 Reply Last reply Reply Quote 0
              • NeHoN
                NeHo Administrators
                last edited by

                You don't have to send me the whole log, when your application is running simply type

                pm2 log all
                

                You can see then what is happening, you will also see what is breaking the application, when there is an error the application often gets restarted, when the app restarts your player list is not updating properly so that's the reason why your player list is incorrect.

                I keep hitting the 'Escape' key - but I'm still here. ...

                1 Reply Last reply Reply Quote 0
                • D
                  darkie19
                  last edited by

                  @NeHo Any update or fix on this issue?

                  1 Reply Last reply Reply Quote 0
                  • NeHoN
                    NeHo Administrators
                    last edited by NeHo

                    Hello, the only thing what we could try is to send players data to my server, maybe your server is slow or there are some RAM issues, we could test it on my Server (web part) to see if the same happens, and with this I could also see the background if there is any error. PM me if you are interested in this

                    I keep hitting the 'Escape' key - but I'm still here. ...

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      darkie19 @NeHo
                      last edited by

                      @NeHo said in Online Players does not gets listed:

                      Hello, the only thing what we could try is to send players data to my server, maybe your server is slow or there are some RAM issues, we could test it on my Server (web part) to see if the same happens, and with this I could also see the background if there is any error. PM me if you are interested in this

                      Sure call! Already PM'd you regarding the same. Thank you!

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post

                      0

                      Online

                      191

                      Users

                      268

                      Topics

                      1.2k

                      Posts
                      Powered & Designed by NeHo